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Terms & Conditions

1. Acceptance of Terms

By accessing or using the VaultRO website and our water purifier rental services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Subscription and Rental Services

VaultRO provides water purifiers on a subscription basis. By subscribing, you agree to:

  • Pay the required installation fees and recurring subscription charges on time.
  • Use the equipment only for standard household or office purposes, and not tamper with the internal mechanisms.
  • Allow authorized VaultRO technicians to visit your premises for installation, regular maintenance, and filter replacements.

3. Equipment Ownership

All water purifiers provided under the subscription plan remain the exclusive property of VaultRO. Customers are granted a license to use the equipment during the active subscription period. Upon subscription termination, the equipment must be safely returned or picked up by our technicians.

4. Payments and Billing

Subscription fees are billed in advance according to the billing cycle you choose (monthly, quarterly, or annually). Payments are non-refundable for the current billing cycle once processed. Failure to make payments may result in the suspension of service and retrieval of the purifier.

5. Liability and Warranties

VaultRO ensures that all machines are in optimal working condition upon installation. We are not liable for any direct or indirect damages resulting from the misuse of the equipment, external water supply issues, or unauthorized modifications. Routine maintenance is covered by your subscription.

6. Modifications to Terms

VaultRO reserves the right to modify or replace these Terms & Conditions at any time. We will provide notice of significant changes on our website. Continued use of our services after such modifications constitutes acceptance of the new terms.

7. Contact Information

For any questions or concerns regarding these Terms & Conditions, please reach out to our support team at support@vaultro.co.in

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  • +91 8977642114
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  • H.No : 590, Allampally’s Home, Road no:20, Thirumala Nagar Road, Madhura Nagar, BN Reddy, Hyderabad Telangana - 500058
  • Mon – Sat: 9:00 AM – 7:00 PM

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