Privacy Policy

1. Introduction

Welcome to VaultRO. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or rent our water purifiers.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, and delivery address provided during registration or checkout.
• Payment Information: Transaction details securely processed by our payment gateways (e.g., Razorpay). We do not store complete credit card details on our servers.
• Usage Data: Information about how you use our website, products, and services.

3. How We Use Your Information

We use your personal data to:

• Process your purifier rental subscriptions and manage your orders.
• Provide customer support, installation, and maintenance services.
• Send administrative information, such as updates, security alerts, and support messages.
• Improve our website, services, and overall customer experience.

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use SSL encryption to ensure that your sensitive information is transmitted securely.

5. Sharing Your Data

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates. We may use third-party service providers (like delivery partners or payment processors) to help us operate our business and the Site.

6. Your Rights

Depending on your location, you may have the right to request access to the personal data we hold about you, to request that your personal data be corrected or deleted, and to request that we restrict the processing of your personal data.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@vaultro.co.in or call us at +91 8977642114