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Refund Policy

1. Subscription / Rental

VaultRO provides water purifiers on a subscription / rental basis.

2. Free Trial and Return

VaultRO provides a 7-day free trial. In case the purifier is returned within 7 days, the eligible subscription/rental amount will be fully refunded.

If the purifier is not returned within the 7-day trial period, a minimum mandatory period of 3 months will apply before the purifier can be returned.

3. Security Deposit

VaultRO takes a security deposit of ₹1,500 for residential water purifiers.

The security deposit is fully refundable after the purifier is returned, subject to the applicable conditions below.

4. Refund Deductions

Refund deductions may apply in case of:

  • Major damage to the purifier/product.
  • Outstanding payment dues.

Any applicable deduction should be adjusted against the refundable amount.

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Pure Water. Pure Life.

Delivering advanced water purification solutions for a healthier tomorrow.

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Contact Info

  • +91 8977642114
  • support@vaultro.co.in
  • H.No : 590, Allampally’s Home, Road no:20, Thirumala Nagar Road, Madhura Nagar, BN Reddy, Hyderabad Telangana - 500058
  • Mon – Sat: 9:00 AM – 7:00 PM

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